Comments on: Behind the mirror – usability testing musings (day one) http://www.wait-till-i.com/2007/01/25/behind-the-mirror-usability-testing-musings-day-one/ Chris Heilmann - Accessibilty, Web Development and Pragmatism - can talk, will travel Sun, 06 Jul 2008 19:54:10 +0000 http://wordpress.org/?v=2.5.1 By: Chris Baker http://www.wait-till-i.com/2007/01/25/behind-the-mirror-usability-testing-musings-day-one/#comment-4171 Chris Baker Sun, 25 Feb 2007 11:09:43 +0000 #comment-4171 I had a wry grin about your users, like ours, getting hung up on copy and visual design. The other thing we've found causes chaos is any kind of spelling or grammatical mistake - users find these immediately and get very distracted by them. Which means you have to do a proper job of proof-reading the copy,even though it "shouldn't matter" at this stage in the gae if you're testing early.... I had a wry grin about your users, like ours, getting hung up on copy and visual design. The other thing we’ve found causes chaos is any kind of spelling or grammatical mistake - users find these immediately and get very distracted by them. Which means you have to do a proper job of proof-reading the copy,even though it “shouldn’t matter” at this stage in the gae if you’re testing early….

]]> By: Gavin http://www.wait-till-i.com/2007/01/25/behind-the-mirror-usability-testing-musings-day-one/#comment-3863 Gavin Fri, 26 Jan 2007 23:09:02 +0000 #comment-3863 Chris, Copy, Copy, Copy, leave the copy out and the user asks why the copy isn't there? you put it in and they focus on the copy and forget about the interaction. I think the fact is that users find the whole process of testing quite intimidating and invariably don't listen as intently to instructions as we would like them to. Or maybe it's just me. Chris,
Copy, Copy, Copy, leave the copy out and the user asks why the copy isn’t there? you put it in and they focus on the copy and forget about the interaction. I think the fact is that users find the whole process of testing quite intimidating and invariably don’t listen as intently to instructions as we would like them to. Or maybe it’s just me.

]]> By: George http://www.wait-till-i.com/2007/01/25/behind-the-mirror-usability-testing-musings-day-one/#comment-3817 George Fri, 26 Jan 2007 13:36:35 +0000 #comment-3817 Just reading Don't Make Me Think at the moment. There is a section at the end about user group testing. Sadly there is nothing on managing egos. I once had a situation where a designer stormed out after user after user failed to accomplish set tasks. At the mention of a rethink he stormed out saying "They are all idiots." Just reading Don’t Make Me Think at the moment. There is a section at the end about user group testing. Sadly there is nothing on managing egos. I once had a situation where a designer stormed out after user after user failed to accomplish set tasks. At the mention of a rethink he stormed out saying “They are all idiots.”

]]> By: Tim Beadle http://www.wait-till-i.com/2007/01/25/behind-the-mirror-usability-testing-musings-day-one/#comment-3738 Tim Beadle Thu, 25 Jan 2007 22:56:50 +0000 #comment-3738 Hi Chris, Thanks for the write-up - user testing is something that we just don't do at all, but I think it would be useful. Where did you get your testers from? Hi Chris,

Thanks for the write-up - user testing is something that we just don’t do at all, but I think it would be useful. Where did you get your testers from?

]]> By: links for 2007-01-28 » Ross’ PhD Blog http://www.wait-till-i.com/2007/01/25/behind-the-mirror-usability-testing-musings-day-one/#comment-3877 links for 2007-01-28 » Ross’ PhD Blog Wed, 31 Dec 1969 16:00:00 +0000 #comment-3877 <pingback />[...] 2007-01-28 Posted by Ross at 12:29 AM under Daily Links   <a href="http://www.wait-till-i.com/index.php?p=387">Behind the mirror – usability testing musings</a> I’m looking forward to doing a few user [...] [...] 2007-01-28
Posted by Ross at 12:29 AM under Daily Links  

Behind the mirror – usability testing musings I’m looking forward to doing a few user [...]

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