Comments on: A great example of good marketing email writing http://www.wait-till-i.com/2007/01/16/a-great-example-of-good-marketing-email-writing/ Chris Heilmann - Accessibility, Web Development and Pragmatism - can talk, will travel Fri, 05 Sep 2008 19:28:34 +0000 http://wordpress.org/?v=2.5.1 By: Frances Berriman http://www.wait-till-i.com/2007/01/16/a-great-example-of-good-marketing-email-writing/#comment-3676 Frances Berriman Wed, 17 Jan 2007 13:25:53 +0000 #comment-3676 I must admit, I'm a big fan of the way Moo does stuff. This a perfect example of their friendly, personal, attitude (I have moo cards so I've had a few emails like this). They have a really positive feeling, and that 10 card give away they did was a super idea too. Certainly a style of customer support and relations I'd like to see more of! I'm dealing with some *terrible* customer support right now (a web host) on behalf of a friend, and it's just appauling. Completely lack of continuity and general helpfulness. I must admit, I’m a big fan of the way Moo does stuff.

This a perfect example of their friendly, personal, attitude (I have moo cards so I’ve had a few emails like this). They have a really positive feeling, and that 10 card give away they did was a super idea too.

Certainly a style of customer support and relations I’d like to see more of!

I’m dealing with some terrible customer support right now (a web host) on behalf of a friend, and it’s just appauling. Completely lack of continuity and general helpfulness.

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